About Us
The guest and customer at the heart of software development – Vistagates driving force
Vistagate has evolved over the last 12 years to become one of the industry leaders in innovative provision of internet services and billing systems to New Zealand’s accommodation sector. In its inception, Technical Director Richard Bourne, developed a method for universities and polytechnics to charge students for the amount of Internet they used, which was termed Ingot http://www.liverton.com/. The program proved so successful in its performance and ease of use that is was adopted by educational institutions in New Zealand, Australia, South Africa and the United Kingdom.
From licensing software for large educational institutions, the next logical step was to develop a solution that could be easily deployed in accommodation sites. The key to this software was to develop and continually improve the product for two key customers – the accommodation provider and the guests of the client’s establishment. Neglect of either party would have resulted in a service and software that did not take into account the complexities and key processes involved in providing for a hotel’s competitive advantage in the marketplace, guest satisfaction, and a usable and reliable billing system for the hotel.
Guests are increasingly sophisticated in their internet demands, surfing the net, emailing, researching business information and downloading at high speed. Those in the accommodation and hospitality industries are faced with providing a solution that not only meets those requirements, but provides a quality experience. The ease of use and billing by the client is essential to ensure that operations run smoothly and billing for such services is clear-cut and uncomplicated. Continuous product and service development ensures that Vistagate’s customers receive the very latest and best in service and software development.
For further information please download our company information brochure or contact Vistagate on 0800 VISTAGATE
Contact us now on 0800 847 824 or drop us an email